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  • What are your products made of?
    Each of our items are made from different materials. Under each listing of our products there will be a description of what each product is made from.
  • How long until I receive my package?
    With the unknown situation at the moment, we are not sure how long each package will take to arrive, however we dispatch each order within 3-4 business days. Each order comes with a tracking code so you will be sure to be notified when your items will arrive.
  • How long does it take to ship my products after I order?
    Most orders should be made and shipped within 3-4 days, depending on the demand at that time. You will be notified if our processing and shipping times are more than our regular 3-4 day time.
  • How many people work for Woolly Co. Collective?
    Currently just the two of us, myself, Alana and Briley, which is why we may not be able to answer your messages straight away or have your orders organised and ready to send out straight away. However we appreciate all the messages we recieve and admire your patience while we are starting off this small business.
FAQ: FAQ
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